Error: You don't have JavaScript enabled. Thanks for the call! I've actually tried this procedure before but it did not work. I followed these instructions to reset the root password on the machine. The steps above were to reset the application password. I'm a Windows user, and can navigate a bit in linux, but this file is unfamiliar. Helpful, but you don't tell me where to find the credentials. To reset the Skyline collector Admin account password. I understand that you want to reset the admin password for the appliance. The password change never seems to take effect. I have attempted to recover the password as suggested on other appliances. I cannot get into the console to upgrade to the latest release.
The appliance password I set isn't working.
